Raw Athletic Club is seeking a reliable and customer-focused Front Desk/Member Services associate to join our team. As a Front Desk associate you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from first check in. Your positive attitude, organizational skills and attention to detail will contribute to the smooth operation of our establishment.

Duties:

- Greet members, prospective members and guests with a warm and friendly welcome providing exceptional customer service

- Check guests in, ensuring correct forms are used and accurate information is obtained

- Answer phone calls and respond to inquiries in a timely and professional manner

- Assist guests with any requests or issues they may have while visiting the facility

- Process credit card transactions accurately, collecting payments

- Maintain a clean and organized front desk area

- Monitoring facility to ensure that it is kept clean and organized as well as ensuring all equipment is being used respectfully

Experience:

- Previous experience in a similar role is preferred but not required

- Strong organizational skills with the ability to multitask effectively

- Excellent communication and interpersonal skills

- Computer literacy

- Able to lift 50lbs or more


EARLY MORNINGS AND LATE NIGHTS ARE REQUIRED. PLEASE DO NOT APPLY IF THIS DOES NOT FIT YOUR SCHEDULE.